The first 123 servers to add ABURA keep Prime at no cost permanently, including every Prime feature we add later. Once those spots are gone, servers joining after that will need a paid Prime subscription for the AI features — everything under Free stays free for everyone, always.

One condition: the spot belongs to the server, for as long as ABURA is on it. Remove the bot and the spot is released to someone else — adding it back later won't bring it back once they're all taken.

You set up one or more support channels in your server. Members open a ticket from there and land in a live chat on the website, where your support team answers. Moderators see the open tickets of every server they're responsible for side by side, so nothing gets lost in private messages.

It reads a new ticket once and tags it with a category and an urgency level, so your moderators can see at a glance what to pick up first. It doesn't answer on your behalf and it doesn't act on its own. This is a Prime feature.

No. It's switched on by default so you don't have to set anything up, but any owner or admin can turn it off in the dashboard — the page then disappears completely. It only ever shows public information: your server name, who's live on Twitch and auto-posted content.

ABURA is invited with administrator rights so every feature works right away without you hunting for individual permissions. It cannot read your members' message contents — the bot doesn't request that Discord permission at all.